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Topics - rkrasny

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Choosing a home automation system / Trouble pairing with smartthings?
« on: December 15, 2015, 09:07:32 PM »
I recently installed two 12V DC rollertrol rollershades with the z wave motor control units.  Everything works perfectly by remote control but I am unable to pair with my smartthings hub although I understand they are compatible.  I know there is a zwave include button next to the header connector and I've tried powering up the shade and searching, pressing the header connect button and searching and just about everything else I can think of but the hub doesn't find a new device.  The hub is quite close to the shades so I don't think distance is an issue.

Anybody have any troubleshooting ideas?  I checked the smartthings forums and there are only one or two posts about rollertrol but one is someone who had no trouble.


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