Recent Posts

51

Tubular Motors: General Discussion / Re: Troubleshooting beeping motors

« Last post by freightguy on February 28, 2017, 09:27:03 AM »

I will contact them now and see what they say.

52

Tubular Motors: General Discussion / Re: Troubleshooting beeping motors

« Last post by admin on February 28, 2017, 09:25:31 AM »

Hi, I forgot to mention the procedure; please send the return request via our contact form:

http://RollerTrol.com/contact-us

By the way, did you contact the support group at Automotion? It might be worth doing that to figure out what the problem is, since the motor works fine when connected to 12v.

Regards, Adrian

53

Tubular Motors: General Discussion / Re: Troubleshooting beeping motors

« Last post by freightguy on February 28, 2017, 09:20:55 AM »

Thank you.

54

Tubular Motors: General Discussion / Re: Troubleshooting beeping motors

« Last post by admin on February 28, 2017, 09:19:27 AM »

Hi Aaron, ok, no problem, we'll be in touch with a return authorization.

Regards, Adrian

55

Tubular Motors: General Discussion / Re: Troubleshooting beeping motors

« Last post by freightguy on February 28, 2017, 09:08:51 AM »

At this point I would prefer to return it for a refund.  I do not wish to bypass the coaches control system since this is a high end coach with built in switches.  I did request confirmation this motor would work before purchase.
Thanks,
Aaron

56

Tubular Motors: General Discussion / Re: Troubleshooting beeping motors

« Last post by admin on February 28, 2017, 08:52:04 AM »

Hi, I've got to think it is something to do with their control system; the only solution may be to bypass it and deliver 12v power directly to the motor. If you use our radio motors, you can have a wireless control on the dash (or wherever). We'll be happy to exchange it if you want to go that route.

Regards, Adrian

57

Tubular Motors: General Discussion / Re: Troubleshooting beeping motors

« Last post by freightguy on February 28, 2017, 08:25:14 AM »

Ok,  So I have robbed a Automotion motor from one of my bedroom shades and installed it in the windshield blind as that blind is pretty import to have functioning.  Works great.  Since I have removed the Rollertrol motor and have it out I have tried it at several locations in the coach and it does not work at any location.  This is very puzzling and I am hoping to find someone else with an American Coach product that may have the solution or at least know why this motor will not work in my system.

58

Tubular Motors: General Discussion / Re: Troubleshooting beeping motors

« Last post by admin on February 25, 2017, 05:31:50 PM »

is it the same motor? If not, the draw may be different. If you put an ammeter in series on the direct battery connection where it works as expected, you should be able to see and measure the difference in current draw ...

this is assuming there is some kind of current limiting circuitry on the switch that is used normally ...

59

Tubular Motors: General Discussion / Re: Troubleshooting beeping motors

« Last post by freightguy on February 25, 2017, 04:57:49 PM »

but the other shade motor runs fine on both circuits.

60

Tubular Motors: General Discussion / Re: Troubleshooting beeping motors

« Last post by admin on February 25, 2017, 04:54:45 PM »

Hmmm, well, if you see 12v briefly without the motor connected, then it disappears, I would say you may have found the problem. I have never seen a 12v circuit shut off like that unless there is too much current being drawn (never for too little).

You could try bypassing the 12v source entirely, at least to get it working while you figure out what the other problem is about.

Regards, Adrian