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Messages - fogyreef

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Appreciate the great customer service!

Ok. The remote and the motor setting switch both work when the motor is plugged in to an outlet. The light on the charger is green which I take to be fully charged.

When the AC is unplugged neither the remote nor the setting switch work.

When the solar charger is plugged in the motor makes a clicking sound like a car battery out of juice. Tick...tick....tick...tick...

Are these motors sensitive to skylight heat loads?

Ha. That does make sense.

Breaking out the ladder to test the skylight blinds. Thanks for the quick response!

Looking to see if there's a typical cause/solution for when a 15 channel remote operating two motors over two channels suddenly stops working for both channels. One day all is well. The next, neither motor can be operated on their respective channel. The remote's display is working, but I'm on my way to the store to get a new battery just to try that solution. The motors are solar charged and should  have full charge.

Second question: How long can the battery be removed from the remote before it loses its configuration?

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