General Category > Tubular Motors: General Discussion

Troubleshooting beeping motors

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LeoS:
Hi Adrian,

I've a few shades in my house automated by RollerTrols, including one in my bedroom. This one is already running opening and closing the bedroom's shade (about 10' x 5') everyday for about 1+ year with no failure whatsoever... but this morning we woke up to a dark room and some chirps from the motor.

The blind is controlled by RFXtrx433 and we also have some manual remotes. The current position is closed and everytime we press the 'open' button (whether through RFXtrx or the RollerTrol's own remotes) it would just chirp/beep. Pressing 'close' doesn't make any sound/response from RollerTrol.

What is the problem? I couldn't find information on how to decipher beep codes on your site either.

Thanks in advance

admin:
Hi, could you please send me an email about this? I'll have to check your order history to see what you have.

Regards, Adrian

freightguy:
I just installed a new motor into my shade all it does is give 1 beep when I push the power button.  What happened with your beeping issue?

freightguy:
Ok so I uninstalled it and  brought it outside and removed the motor, it does say on it "non-radio"  I then hooked the motor up directly to a battery and it worked, reversed polarity and it when the other direction.  I put it back in the shade and hung the shade in its bracket and again tried it on the battery and it worked both ways.  Re-installed in the coach and it wont work.  I am repairing the blind and my shade works fine.  So I though ok maybe the switch, so I switched the wires from the shade to the blind and the shade still worked so the switch is good, tried the blind on the shade switch and the same thing, 1 beep and nothing.

I attached a multimeter to the feed wires and pushed the switch button, multimeter shot up in voltage and then went quickly to zero, did this on both the blind and the shade switch with the same results.  Put the shade wires back and the shade still works.  What gives?

admin:
Hi @freightguy, if the motor works in both directions when you connect it directly to the battery, this would indicate that it is working properly. I would suspect that it is jammed or overloaded somehow. If you remove it from the tube and it works when it is still connected to the actual switch you are going to use, this is very likely the case.

But I am also wondering about the multimeter test. If it drops from 12v DC to zero while power is applied, there could be some kind of circuit breaker on that 12v circuit that senses that too much current is being drawn (especially if the motor is jammed somehow).

Regards, Adrian

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