Author Topic: Troubleshooting beeping motors  (Read 1546 times)

freightguy

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Re: Troubleshooting beeping motors
« Reply #15 on: February 28, 2017, 09:27:03 AM »
I will contact them now and see what they say.

admin

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Re: Troubleshooting beeping motors
« Reply #16 on: February 28, 2017, 09:39:39 AM »
Hi, ok, please let us know as we have never seen this problem before. It may be that they have a new system that only works with their motors. Most of our customers have reported that they won't sell just the motor replacement, it has to be the complete shade.

Regards, Adrian

freightguy

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Re: Troubleshooting beeping motors
« Reply #17 on: February 28, 2017, 10:52:48 AM »
I have called Automotion 2 now without any answer.  So I sent them an email just now.

freightguy

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Re: Troubleshooting beeping motors
« Reply #18 on: March 01, 2017, 11:36:26 AM »
The problem is a 12volt shade controller by a company called American Technology Components in Elkhart, IN.  I talked to them and they tols me the controllers are programmed to the shade motors specs, anything out of range from those specs will cause instant shutdown.

« Last Edit: March 01, 2017, 11:38:12 AM by freightguy »

admin

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Re: Troubleshooting beeping motors
« Reply #19 on: March 01, 2017, 05:31:54 PM »
Hi, I expect that means their controller can't provide the extra bit of current our motors require as ours have generally more lift capacity than the Automotion originals. I never expected that to be a disadvantage!

Anyway, sorry for your trouble, we'll refund the unit for you.

Regards, Adrian

freightguy

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Re: Troubleshooting beeping motors
« Reply #20 on: March 02, 2017, 07:01:31 AM »
They tell me the controller can be reprogrammed but the programming will affect all blinds on that controller.  Thank I will be putting in the mail ASAP.

Kurtins

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Re: Troubleshooting beeping motors
« Reply #21 on: April 03, 2017, 11:00:46 PM »
The problem is a 12volt shade controller by a company called American Technology Components in Elkhart, IN.  I talked to them and they tols me the controllers are programmed to the shade motors specs, anything out of range from those specs will cause instant shutdown.



Interesting, I hope you get it fixed.