Author Topic: Customer Service In Motor Selection  (Read 5360 times)

JLDHELMS

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Customer Service In Motor Selection
« on: July 30, 2013, 08:01:26 AM »
I have an ongoing remodel project that includes motorized patio shades mounted in a concealed pocket and to be remote controlled.  My first contact with RollerTrol was a reply from Adrian.  My project could not have gone more smoothly with the careful and thoughtful guidance from him.  RollerTrol should pat themselves on the back in their perfect selection of a person to fill the job of Customer Service.  Lest I not slight RollerTrol, their shipment was timely, they kept me posted on the progress of the order and the motors Adrian steered me to were perfect for my application.  Could not recommend Adrian and RollerTrol more highly.
Jim
 
« Last Edit: July 30, 2013, 08:51:30 AM by admin »

lacoleman

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Re: Customer Service In Motor Selection
« Reply #1 on: December 08, 2016, 10:44:14 AM »
I fully agree with all, plus Adrian was so tactful in helping when I did the most incredibly boneheaded things.

admin

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Re: Customer Service In Motor Selection
« Reply #2 on: December 08, 2016, 11:43:05 AM »
Hi All, aw shucks, youse are too kind! Nice to know our customer care is appreciated though!

Cheers, Adrian