Recent Posts

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Choosing a home automation system / Re: Electric Window Glass Film
« Last post by admin on April 21, 2017, 09:30:05 AM »
Good Morning @treimche,

Thanks for your messages, sorry if it seems we are slow to respond. Please note that we are on Pacific time here, and the office isn't open until 8 am. At that time we start going through the overnight email that has come in.

We did receive the email you sent, and one of our tech reps will be in touch with you shortly.

Regards, Adrian
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Choosing a home automation system / Electric Window Glass Film
« Last post by treimche on April 21, 2017, 06:41:31 AM »
Hi all, I stumbled across the Rollertrol website when looking for a switchable window film then ended up at their other website electricwindowglassfilm.com.  I've been trying to contact someone from either website with questions on this, but have never got a reply.  Does anyone know how to get a hold of Adrian Biffen?  His name is on the website, but there is literally no contact information at all.  Looks like he is the admin here?  I have a customer waiting on me to figure out if this is something I can do, but need to get some questions answered.  Thanks for the time.
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Tubular Motors: General Discussion / Re: Troubleshooting beeping motors
« Last post by Kurtins on April 03, 2017, 11:00:46 PM »
The problem is a 12volt shade controller by a company called American Technology Components in Elkhart, IN.  I talked to them and they tols me the controllers are programmed to the shade motors specs, anything out of range from those specs will cause instant shutdown.



Interesting, I hope you get it fixed.
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Tubular Motors: General Discussion / Re: Existing mounting bracket compatibility
« Last post by admin on March 29, 2017, 09:56:18 AM »
Hi, I would not expect those brackets to be perfectly compatible with our motors. You may have to drill a few holes and mount our (smaller) brackets inside of those. I would suggest you wait until you have everything at hand to decide the best approach.

Regards, Adrian
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Tubular Motors: General Discussion / Re: Existing mounting bracket compatibility
« Last post by GlennR on March 29, 2017, 07:22:02 AM »
Thanks Adrian. I went ahead and ordered a couple TMDG-12-25-16-40-RB motors.

I found Rollease RB581+RTN brackets that will work with my fascia. Are these compatible with the motors?
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Tubular Motors: General Discussion / Re: Existing mounting bracket compatibility
« Last post by admin on March 21, 2017, 10:30:17 PM »
Hello, I would say that an exact retrofit that works perfectly is unlikely. You may have to use our supplied mounting bracket and screw it into wall or bolt it to the existing bracket. We have had thousands of customers do this quite successfully, with perhaps some modification/adaptation required.

If you buy a motor to try it out, if it doesn't work you can return the motor, provided it is in 'as new' condition.

Regards, Adrian
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Tubular Motors: General Discussion / Existing mounting bracket compatibility
« Last post by GlennR on March 21, 2017, 07:33:57 PM »
I want to retrofit manual roller shades on 1.5" tubes that are operated with chains. I want to reuse the existing mounting brackets that are designed to work with M-16 clutches. Will the tube end adapter on your motors mate with my brackets?
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Tubular Motors: General Discussion / Re: Troubleshooting beeping motors
« Last post by freightguy on March 02, 2017, 07:01:31 AM »
They tell me the controller can be reprogrammed but the programming will affect all blinds on that controller.  Thank I will be putting in the mail ASAP.
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Tubular Motors: General Discussion / Re: Troubleshooting beeping motors
« Last post by admin on March 01, 2017, 05:31:54 PM »
Hi, I expect that means their controller can't provide the extra bit of current our motors require as ours have generally more lift capacity than the Automotion originals. I never expected that to be a disadvantage!

Anyway, sorry for your trouble, we'll refund the unit for you.

Regards, Adrian
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Tubular Motors: General Discussion / Re: Troubleshooting beeping motors
« Last post by freightguy on March 01, 2017, 11:36:26 AM »
The problem is a 12volt shade controller by a company called American Technology Components in Elkhart, IN.  I talked to them and they tols me the controllers are programmed to the shade motors specs, anything out of range from those specs will cause instant shutdown.

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